Questions
1. How can you offer such low prices?
2. Are your gifts the newest ones?
3. What about shipping costs?
4. When should I expect delivery?
5. What about overnight delivery?
6. What if I need warranty service?
7. What if I don't like something and want to return it?
8. Is my credit card information safe?
9. Do you accept checks or money orders?
10. Can I order by mail?
11. What is your guarantee?
12. How long before my order will arrive?
13. Do you offer quantity discounts?
14. Do you sell wholesale?
15. Do you have a catalog that can be mailed to me?
16. Do your candle wicks contain lead?
17. Can you give me information about the use of candles?
18. What is Pewter?
19. How do I care for my pewter collectibles?
20. What is Amethyst?
21. What is Pyrite?
22. What is Rose Quartz?
23. What is Agate?
24. What states do you ship wine to?
Answers
1. How can you offer such low prices?
katlynskornergifts.com, specializes in top quality gifts. We also have a direct relationship
with the manufacturers of our gift products. Therefore, we
can provide you with the best products. We eliminate the retail
store, and all the costly retail "overhead" markups. We can then
pass the savings on to you.
2. Are your products the newest ones?
The gifts we sell are always the newest models and
latest updates. As the manufacturer makes them available to us,
we update our site.
3. What about shipping costs?
Shipping costs are based on the costs charged to us by the
carrier (shipping & handling) to deliver the gift directly to
you.
4. When should I expect delivery?
Virtually all our gifts ship 2 - 5 business days after you
order; many times it's 1 - 2 business days. During heavy
shopping seasons, it may take longer to be shipped. After the
gift is shipped, standard shipping times apply, which,
depending on your location and the volume being handled by the
shipping company at the time, is from three to seven business
days within the USA. Please see our
Shipping Info for complete
details.
5. What about faster delivery?
Second and third day shipping is available on
certain gifts for an additional shipping charge. Please bear in
mind that it may take a few days for the gift to ship in the
first place. Please email us with
questions about shipping options. Please see our
Shipping Info for complete
details.
6. What if I need warranty service?
All of our gifts are fully warranted by the
manufacturer, and must pass strict standards of quality control.
If you receive a defective gift, the manufacturer's warranty
information and service address will be clearly marked on or in
the package you receive. If your gift is damaged in shipping,
the issue can quickly be resolved by notifying the shipping
company. If you have questions not answered by the manufacturer
or by the shipping company, please contact us.
Damage during shipment is not the responsibility of Katlyns Korner Gifts, and should be resolved with the shipping company.
Refunds for gifts that are not defective, will result in
a 25% restocking fee. No refunds will be given until the gift
is returned to Katlyns Korner Gifts in the same condition as the
customer received it. Please see our
Refund Policy for complete details and refund instructions.
If you need help navigating our web site, or have questions
regarding ordering, delivery, gift products, etc., please check
our Information section first. If your question is not answered
here, please email us. We will respond
to your email as quickly as possible, usually within the same
day.
7. What if I don't like something and want to return it?
We understand that sometimes you just aren't happy with a
gift you purchased. Please see our Return Policy on our Ordering Info page for complete details.
8. Is my credit card information safe?
When you buy from katlynskornergifts.com, your credit card purchase
is processed in real time through Authorize.Net. Then your order
is encrypted with PGP before being sent to katlynskornergifts.com.
Your card couldn't be safer!
9. Do you accept checks or money orders?
YES, you can print our Order Form, and mail your ordering
information to us, along with your certified check or money
order. Please see our Ordering Info page for complete details.
10. Can I order by mail?
YES, you can print our Order Form, and mail your ordering
information to us. We certainly understand that some people may
feel more comfortable ordering by mail than online or over the
phone. Please see our Ordering Info for complete details.
11. What is your guarantee?
Please see our Return Policy on our Ordering Info page for complete details.
12. How long before my order will arrive?
In stock: Your order will be processed within 2 - 5 business
days for in stock items. It can take up to 1 week from the time
it leaves our warehouse till it gets to your home. Depending on
your chosen shipping method, we ask that you please allow a
maximum of 14 days for it to arrive.
Out of Stock: There is no way for us to provide an accurate
shipping date for out of stock items. We will provide a tracking
number when we receive it. We will remain in contact with our
customers to update them as we get information about the status.
Top of Page
13. Do you offer quantity discounts?
YES, please e-mail us with what you are
looking to purchase. We will respond with pricing.
14. Do you sell wholesale?
YES, and unfortunately we do not have our wholesale catalog
ready yet. We are in the process of setting our gifts up
online, and are not available as yet. Please e-mail us.
15. Do you have a catalog that can be mailed to me?
No, we do not offer this option yet, but we are working on it.
We are constantly updating our website to showcase all of our
gifts. Our site will be more "up-to-date" than our
catalog, but one is coming in the future.
16. Do your candle wicks contain lead?
No, our candles do not contain lead wicks. They are made from
cotton.
17. Can you give me information about the use or candles?
Candles can be dangerous and you must exercise care when using
them. Katlyns Korner Gifts cannot be held responsible in any way
for damage caused by your purchase of candles. By purchasing our
candles, you are willingly accepting responsibility and agree to
not hold Katlyns Korner Gifts responsible.
18.What is Pewter?
Modern pewter is about 91 percent tin, 7.5 percent antimony, and
1.5 percent copper; the absence of lead makes it safe to use for
dishes and drinking vessels. The surface of modern pewter is
bluish white with either a crisp, bright finish or a soft, satin
sheen. It resists tarnish, retaining its color and finish
indefinitely.
19. How do I care for my pewter collectibles?
All of our pewter gifts are 100% lead free. It is mined
from the mountains of Colorado. It contains a Silverbrite finish
that gives it a lustrous silver appearance. Pewter is very easy
to care for. Modern lead free pewter that is made USA does not
tarnish because it does not contain lead.
1. Dust with a soft cloth.
2. If needed clean with mild soap and warm water, by hand. Dry
thoroughly with soft cloth.
3. If you desire you may occasionally clean your pewter with a
Cleaner specifically meant for pewter.
**NEVER USE ANY TYPE OF ABRASIVE CLEANSERS**
**NEVER USE CLEANING SPRAYS**
THIS MAY CAUSE PERMANENT DAMAGE TO YOUR PEWTER COLLECTIBLES.
Top of Page
20. What is Amethyst?
Amethyst is a transparent, coarse-grained variety of the silica
mineral quartz. It is valued as a semiprecious gem for its
violet color. Often times more expensive purple gemstones are
compared to its color and beauty. The Amethyst has a wide range
of purple shades. Experts believe that the magnificent color of
the Amethyst is due to its iron content. It is a popular
gemstone. If it were not for its widespread availability,
Amethyst would be very expensive.
Amethyst is popular for its color and nice crystal shapes that
produce a handsome, purple, sparkling cluster. It is usually
facetted with step cuts or emerald cuts. It has been used for
carving and engravings since ancient times.
The color purple is traditionally the color of royalty and
amethyst has been used since the dawn of history to adorn the
rich and powerful monarchs and rulers. Today, amethyst is a
lovely and affordable gemstone that is fortunately available in
a wide variety of cut and uncut stones that we can all possess
and admire.
The name is derived from the Greek amethystos, meaning, "not
intoxicated". In ancient times people believed that the stone
would protect its owner against drunkenness.
Different localities produce unique amethyst to their particular
region. Amethyst can be found in Mexico, Brazil, Canada,
Uruguay, Italy, Africa, Germany, Russia, And in the United
States: Maine, North Carolina, Pennsylvania, and Colorado.
Amethyst is mentioned in the Bible twice:Exodus 39:10 13: “In the Breastplate of Aaron…and the third
row, a ligure, an agate, and an amethyst…”
Revelation 21:18 – 20; And the foundations of the wall of the
city were garnished with all manner of precious stones…the
twelfth, an amethyst.”
Amethyst is the birthstone for February.
Amethyst is the anniversary gemstone for the 6th year of
marriage.
21. What is Pyrite?
Pyrite is often called “Fools Gold”, because of its similarity
in color and shape to gold. In the old mining days Pyrite was
often confused with Gold. Pyrite is the most common shiny brassy
yellow mineral. It is also the most common mineral to be
mistaken for gold. Pyrite is a favorite among rock collectors.
It can have a beautiful luster and interesting crystals. It is
so common in the earth's crust that it is found in almost every
possible environment; consequently it has a vast number of forms
and varieties.
Pyrite is a naturally occurring iron disulfide mineral. Pure
pyrite contains 46.67 percent iron and 53.33 percent sulfur.
Although pyrite is common and contains a high percentage of
iron, it has never been used as a significant source of iron.
Pyrite can be produced by molten rock segregation, by
hydrothermal solutions, and as stalactitic growth. It occurs as
an accessory mineral in igneous rocks, in vein deposits with
quartz and sulfide minerals, and in sedimentary rocks, such as
shale, coal, and limestone. Pyrite usually occurs in or near the
contact of eruptive rocks.
Pyrite has been mined for its sulfur content. During WWII,
sulfur was in demand as a strategic chemical and Sulfur mines
were drying up. A sulfide deposit near Ducktown, Tennessee mined
pyrite and other sulfides to produce the needed sulfur. It was
used in the production of sulfuric acid, an important chemical
for industrial purposes. Now most sulfur production comes from
H2S gas recovered from natural gas wells.
The name comes from the Greek word pyr, “fire,” because pyrite
emits sparks when struck by steel. It has been found in
prehistoric burial mounds, which suggests their use as a means
of producing fire.
Wheel-lock guns, in which a spring-driven, serrated wheel
rotated against a piece of pyrite, were used before development
of the flintlock.
Pyrite weathers rapidly to hydrated iron oxide which produces a
characteristic yellow-brown stain or coating, such as on rusty
quartz.
22. What is Rose Quartz?
Rose quartz is one of the most desirable varieties of quartz.
The iron and titanium impurities create the unique pink to rose
red color. It is unlike any other pink mineral species.
Rose quartz is used as an ornamental stone and as a gemstone.
Rose quartz is a very attractive ornamental stone. It is often
carved into popular spheres, pyramids, figurines and ornate
statues.
Although rose quartz is usually too cloudy to be used as a cut
gemstone, a few exceptional pieces are found with enough clarity
and color to make fine gems.
Rose quartz occurs in Brazil, Sweden, Namibia, California, and
Maine.
23. What is Agate?
Agate is a common semiprecious mineral. It occurs in various
colors and transparency. Agate is essentially quartz. Most
commercial agate is artificially stained for ornamental purposes
due to the stones dull-gray tints.
Agate normally occurs in cavities of eruptive rocks or ancient
lava. It has a banded structure. Successive layers being
parallel to the sides of the cavity.
Varieties of agate are characterized by peculiarities in the
shape and color of the bands. In riband agate the bands appear
as straight lines in cross section. With white bands alternating
with bands of black, brown, or red. A ring or eye agate has
concentric circular bands of different colors.
According to Encyclopedia Britannica: It is probable that they
have been formed as follows. During cooling of the lava, steam
and other gases form bubbles. The bubbles overtaken by
solidification are frozen in, forming cavities. Long after the
rock has solidified, water—carrying silica in solution, probably
as alkali silicate—penetrates into the bubble and coagulates to
a silica gel. Soluble components of the iron-bearing rock
diffuse into the silica gel and produce the regular layers of
iron hydroxide. Finally the whole mass gradually hardens with
loss of water and crystallization of much of the silica as
quartz or chert. During crystallization, the colored bands are
not disturbed.
Prior to 1900 Agate was abundant in the Idar-Oberstein district
of Germany. After 1900 Brazil and Uruguay supplied most agates.
It can be found throughout the world. In the United States it is
produced in several western states including Oregon, Washington,
Idaho, and Montana.
24. What states do you ship wine to?
Due to
local ordinances, gift baskets containing wine may only be
shipped to the following states: CA, CO, IA, ID, IL, MN, MO, NE,
NM, OR, WA, WI, and WV. Adult signatures are required on all
wine shipments. |
Artwork by Kat
Audio
